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March 2025 (Back-Office)

March 24, 2025

Management > Department Configuration

We've reduced map clutter by adding the Don’t show by default hydrants and properties parameter in Pre-Plan/Property > Default Map View that hides hydrants and properties by default.

dont show preplans and properties by default

Follow-Up Bill > Block Payment Portal

We added the Block Payment Portal button, allowing authorized users to restrict access to the payment portal when a bill is approved but unpaid. This enhances control over pending transactions and prevents unauthorized payments.

block-payment-portal

March 2, 2025

Inventory & Maintenance > Maintenance Templates for Item Checks

Create maintenance categories for Item Checks (previously available only for apparatuses) to assign preset check lists to items. Set issues to trigger work order requests when marked NOT OK.

The following procedure describes how to create maintenance categories, add them to items, and enable work order requests for specific issues:

Creating a Maintenance Category

  1. Go to Inventory & Maintenance > Settings > Maintenance Categories.

    image-20250302-131045.png
  2. In Category Type, select Items.

    image-20250302-131332.png
  3. Click New.

    image-20250302-131420.png
  4. Enter a name in the Description column.

    new-maintenance-category
  5. Add maintenance types in the Add Type of Maintenance field.

    add-type-of-maintenance
  6. Click Exit when finished.

Adding Maintenance Type to Items

  1. Go to Settings > Items.

  2. Double-click the desired item.

  3. Select the Maintenance Check Category tab.

  4. Select your maintenance category from the Add Category dropdown, and then click Add.

    add-category-item
  5. Check Work Order to enable work order requests.

    work-orders-item-checks
  6. When done, click Exit.

Inspections > Creating Custom Fields

  1. Go to Inspections > Settings > Inspection Custom Fields.

  2. For each new field, enter:

    • Field Title (required): Name of your custom field.

    • Field Type (required): Format of the data (Text, Number, etc.).

    • Field Category: Enter the same category name for related fields to group them together.

    • Order: Controls display sequence (lower numbers appear first).

    • Record Log: Check to track field entry history..

  3. Click Add to create the field.

Fields in active use will display a checkmark in the In Use column.

image-20250226-072445.png

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