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Incidents - Release Notes

May 2025

Response Mode > Nearest Properties Phone Number Display

We added the ability to view phone numbers for contacts associated with nearby properties. To access this information, in Response Mode > Nearest Properties, clicking the phone icon next to any listed property.

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Incidents > Incidents List Actions

You can now access CAD Notes and Apparatus Info as view-only features from the dropdown menu on the right of each incident row.

  • image-20250429-134200.png

March 2025

Incidents > Incident Overview

We added the following fields to the incident overview (available when expanding the incident row):

  • Event type

  • FSRS Incident

  • QC Status

  • QC Completed

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January 2025

Custom Incident Validation Rules

You can now use the "Not Active" checkbox to deactivate custom incident validation rules without deleting them. Setting a new rule to Not Active prevents it from going live.

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Back to January Back-Office releases.

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