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ePCR Quick Start Guide

Overview

Complete your first ePCR using the field-proven workflow. This guide shows you the single documentation path used across all call types - from routine transports to critical emergencies.

Your Documentation Path:

Open ePCR > Rapid Field Response > Complete ePCR > Submit

Intended for: EMS personnel with ePCR module basic access permissions.

Before You Start

Ensure you have:

  • ✅ Active crew assignment and network connection

  • ✅ Incident number from CAD OR basic incident details

  • ✅ Responding apparatus unit number

Step 1: Open ePCR

If your incident shows in the Patient List:

  1. Navigate to the Patient List tab.

  2. Click + Add ePCR next to your incident.

  3. Confirm (Yes) → select apparatus → Add.

If you need to search:

  1. Click + New ePCR (toolbar, upper right).

  2. Filter by Date and Apparatus.

  3. Click incident → Create ePCR.

Result: ePCR opens with Rapid Field Response tools accessible in the top toolbar.

Patient List tab showing incident rows with Add ePCR buttons, and New ePCR search dialog displaying Date Apparatus filter dropdowns above incident results table. Toolbar location of New ePCR button highlighted in upper right corner

Learn More: Opening an ePCR - Complete ePCR creation details

Step 2: Rapid Field Response

All of these features are created in the back office per department to streamline the documentation process.

Complete Overview: Rapid Field Response - Detailed explanation of all four toolbar features and field workflows

EPR FireWorks top toolbar displaying four Rapid Field Response icons from left to right Critical Fields (triangle-exclamation icon), Quick Actions (lightning bolt icon), Checklists (clipboard icon), and Scenarios (film icon). Icons shown with consistent spacing in main toolbar area.

Critical Fields (Triangle Icon)

Purpose: Essential NEMSIS fields that control validation throughout the ePCR.

Complete Now:

  1. Click triangle icon (!) in top toolbar.

  2. Complete fields marked with red asterisks across three tabs:

    • Incident: Arrival time, unit identification

    • Assessment: Patient weight (required for drug calculations)

    • Disposition: Leave until ready to clear scene/transport

Result: Red asterisks clear as you complete required fields. Auto-saves continuously.

 Critical Fields modal displaying three tabs labeled Incident, Assessment, and Disposition. Multiple form fields visible with red asterisks indicating required NEMSIS data. Fields include dropdowns, text inputs, and date time selectors. Auto-save indicator shows fields saving as completed.

Complete Reference: Critical Fields Documentation - All NEMSIS requirements and field explanations

Quick Actions image-20251203-135615.png

Purpose: Document Treatments (procedures and medications), vitals, and signatures.

Use During Patient Care:

  1. Click image-20251203-135634.png in the upper toolbar.

  2. Click treatment buttons as you provide care → automatically timestamped.
    Note: Use the Category tabs at the top of the page for quick navigation betwween treatment types.

Result: Treatments appear in Timeline and sync to all crew devices within 30 seconds.

Quick Actions modal open, showing category tabs (All, ACS, Cardiac Arrest, Respiratory) across top, color-coded treatment buttons in center grid, Timeline panel on right displaying timestamped entries, and toolbar icons below tabs for Quick Medications, Quick Procedures, and Quick Vitals.

Complete Guide: Quick Actions - Quick Medications, Quick Procedures, Quick Vitals, and category organization

Scenarios

Purpose: Single-page consolidated workflows for routine incidents.

Scenarios are individual for each agency and are configured in the back-office. Consult your administrators for the available scenarios.

Use For Simple Calls:

  1. Click Scenarios in the upper toolbar.

  2. Select a scenario from the available options.

  3. Complete all fields on single-page form.

  4. Click Submit at bottom of scenario.

Result: ePCR documentation complete without navigating multiple tabs.

Refual of Transport Scenario with full procedure visible on left navigation panel, dispatch and unit sections visible

When to Use Scenarios: Straightforward calls where single-page format captures all necessary information. For complex calls requiring detailed assessment, use standard ePCR tabs instead.

Complete Guide: Scenarios Documentation - All scenario types, customization options, and workflow optimization

Checklists

Purpose: Structured documentation for clinical decisions and protocol verification.

Use When Applicable:

  1. Click Checklists in the upper toolbar.

  2. Select the appropriate checklist.

  3. Complete the checklist according to agency protocol.

Result: Completed checklists print with ePCR and embed in billing PDFs.

Procedure checklists modal displaying patient refusal form checklist

Important: Checklists are internal EPR FireWorks tools, not NEMSIS data elements.

Complete Reference: Checklists Documentation - All available checklists, usage guidance, and quality assurance integration

Step 3: Complete Full ePCR Documentation

After using Rapid Field Response tools, complete the ePCR sections according to agency and state requirements:

  1. Incident - Location, crew assignments, response type, scene information, disposition (unless done separately)

  2. Times - CAD timestamps and response delays

  3. Patient - Demographics, address, contact information

  4. Assessment - Chief complaint, vital signs, physical exam, treatments

  5. Billing - Procedures, supplies, mileage, and insurance information

  6. Other - Quality assurance, outcomes, and additional documentation

  7. Signatures - Patient consent, refusal, or release signatures

  8. Narrative - Patient care narrative and incident summary

Complete Guide: Documenting Patient Care (ePCR) - Detailed documentation for all ePCR tabs

Step 4: Generate Narrative

  1. Navigate to the Narrative tab.

  2. Type the narrative manually, or click Generate/Generate with AI to auto-compile from your ePCR fields.

  3. Review and edit as needed.

Why Generate: Creates comprehensive narrative from documented data while ensuring completeness and consistency.

Alternative: Click Generate with AI for enhanced narrative with configurable style and focus areas.

image-20251203-150109.png

Complete Guide: Narrative Documentation - Manual narrative writing, auto-generation, and AI enhancement features

Step 5: Validate and Submit

  1. Click Completed icon (checkmark, top right toolbar).

  2. If validation errors appear → navigate to indicated tabs and correct.

  3. When validation passes → click Submit.

Result: ePCR locked and submitted for review and state reporting.

ePCR validation interface showing Completed icon (checkmark) in top right toolbar. Validation panel displays list of incomplete sections with red indicators and Navigate to Tab links. Submit button shown enabled after all validation passes with green checkmark confirmation.

Next Steps

Congratulations! You've completed ePCR using the field-proven workflow.

Build Your Skills

Master Rapid Field Response:

Deepen Clinical Documentation:

  • Assessmen - Comprehensive field descriptions and exam findings

  • Vital Signs - Serial vital signs and cardiac monitor integration

  • Treatments - Medications, procedures, and protocols

  • Narrative - Creating comprehensive patient care narratives

Essential References

Key Concepts

Rapid Field Response Tools Are Your Entry Point:
Always start with these four toolbar features regardless of call complexity or when you're documenting. They capture time-critical data and establish your ePCR foundation.

One Workflow, Multiple Applications:
The same core workflow applies to all call types. Variations simply emphasize different Rapid Field Response tools based on clinical scenario.

Document When It Makes Sense:
Real-time during critical calls. During transport for routine calls. At the station for completed incidents. The workflow adapts to your operational reality.

NEMSIS Compliance:
Red asterisks in Critical Fields indicate mandatory data for state reporting. Complete these fields to ensure validation passes.

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